CSN Service Contract (online) | Citizen Surveillance Network

Your details

Customer / Contact Name * Business Name (if any) Service Address * Email Address Cell Phone *

Is your cell phone your WhatsApp number? *

Yes No

Other Contact (name and number)

Your package *

Pick the one you'd like to start with. It's confirmed with you at the site visit (see Prices below).

Shared 5MP Camera shared with a neighbor $99/month Exclusive 5MP Camera $199/month Exclusive PT 5MP Camera with Pan and Tilt $349/month Exclusive 8MP 8MP Camera $349/month Community Cameras for your whole community Committee price Not sure yet We'll help you choose at the site visit

Do you want a siren? *

Installation $600 per siren. $20/month on Shared, $40/month on Exclusive, $50 per siren/month for a Community.

Yes No Not sure

Installation

Internet Provider Number of Cameras

For cameras at more than one address, the details are taken separately.

Your location (optional)

Stand at your home, then press the button. Your phone will ask to share your location.

Photo of your home (optional)

From the road, so the installer can find it.

Take photo Choose photo

Notes / Neighbour

Your ID (optional)

ID card, driver's permit or passport. Make sure your name and photo are clear.

Take photo Choose photo

Prices

For your information. Nothing to choose here: we confirm your package and price after the site visit.

CSN Package

CSN Shared	$99.00 per month per subscriber. One 5MP Camera for every 2 Subscribers.
CSN Exclusive	$199.00 per month. One 5MP Camera per Subscriber.
CSN Exclusive 8	$349.00 per month. One 8MP Camera per Subscriber.
CSN Exclusive Pan Tilt	$349.00 per month. One PT (Pan & Tilt) 5MP Camera per Subscriber.
CSN Community	Price to be negotiated with your Community Committee.

Installation Fees and Specials

Standard installation	$300.00 per camera (camera only).
Pay 6 months in advance	Free installation.

All plans renew at regular prices thereafter.

Siren

Shared / Exclusive	Installation $600 per Siren. Monthly Fee $20/month (Shared) & $40/month (Exclusive).
Community	Installation $600 per Siren. $50 per Siren/month.

ALL PRICES VAT INCLUSIVE. Your package and its price are confirmed with you after the site visit.

Please tick each line to accept

These take the place of your initials on the paper contract.

I acknowledge that the prices listed are a guide, and that my CSN package and its price will be confirmed with me after the site visit. I acknowledge that the Citizen Surveillance Network (CSN) provides CCTV footage to the Trinidad and Tobago Police Service (TTPS) for crime deterrence and investigation purposes. This service does not provide preferential treatment or priority response from the TTPS and I will get the same service as any other Citizen. I acknowledge that the Shared Camera Plan is billed at $99/month, invoiced every two months at $198. Exclusive plans are invoiced monthly. All plans have a minimum contract term of 12 months. I am responsible for the full contract term regardless of early disconnection. Late payment may result in temporary service suspension, and a reconnection fee will apply. I acknowledge that all bills become overdue 45 days after issuance at which time CSN may pause or cancel service if the bill is not paid in full. I acknowledge that if any bill attached to a Shared Camera Plan becomes overdue CSN may pause or cancel service, even if the other account is fully paid. I acknowledge that the camera and siren require a stable internet connection and electrical power to function, and that installation may involve the use of a pole, drilling, or minor structural modifications to my property. Pole installation incurs additional costs not included in the base subscription. I acknowledge that CSN does not guarantee continuous or uninterrupted video recording and shall not be liable for loss of footage due to force majeure, hardware or software failure, power interruption, network failure, storage failure, or third-party service disruptions. I acknowledge that installations are prioritized for customers on the 6-month special mentioned above. Full payment must be made before installation begins. I acknowledge that if I lose access to the camera or siren app, I am responsible for notifying CSN. Loss of app access does not exempt me from payment obligations. I acknowledge that in the event of an emergency, I must call 999. The siren/alarm is not a substitute for contacting the TTPS. EagleEye is a surveillance service only, and not an emergency response system.

Terms and Conditions

CSN Commitment

Offsite Recording of Customer Video
Video Footage can be shared with the TTPS, MNS & RDLG
Camera Checking/Replacement within 48 Hours of Camera Failure

Customer Commitment

Suitable location to install camera
Provide 110v AC Supply
Provide Internet Access
Notify us of any Network Changes

Read the Terms and Conditions

This Terms and Conditions Contract (hereinafter referred to as the "Agreement") is made and entered into between Ultimate Solutions Ltd / Citizen Surveillance Network (hereinafter referred to as the "Company"), and the customer (hereinafter referred to as the "Client"). This Agreement governs the purchase, installation, and ongoing maintenance of managed CCTV systems provided by CSN.

Scope of Services:
1. The Company agrees to install and maintain a managed CCTV system, including cameras, recording devices, and related software, for the Client.
2. The Company shall provide ongoing technical support, software updates, and maintenance services for the CCTV system as part of the managed service package.
Payment and Pricing:
1. The Client agrees to pay for the managed CCTV when invoiced.
2. The Client shall be responsible for any additional costs incurred due to modifications, enhancements, or additional services requested by the Client, which are not explicitly included in the agreement.
3. The Client shall make payment in full within the agreed-upon timeframe specified in the invoice issued by the Company.
4. The Client is responsible for providing internet at the recording location.
Ownership and Intellectual Property:
1. The ownership and intellectual property rights of the CCTV system, including hardware, software, and associated documentation, shall remain with the Company.
2. The Client shall not reproduce, modify, distribute, or create derivative works of the CCTV system or its components without prior written consent from the Company.
Installation and Access:
1. The Company shall install the CCTV system at the premises specified by the Client, ensuring compliance with applicable laws and regulations.
2. The Client shall provide the Company with necessary access to the premises during the installation, maintenance, and support visits.
Warranty and Support:
1. The Company shall provide a warranty for the installed CCTV system during the entire project period, ensuring that it operates in accordance with the provided specifications.
2. The warranty does not cover damage caused by misuse, unauthorized modifications, or acts of nature, but it does cover accidents.
3. The Company shall provide technical support and troubleshooting assistance for the CCTV system during the warranty period and beyond, as part of the managed service package.
Limitation of Liability:
1. The Company shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the CCTV system, including but not limited to loss of data, loss of business, or interruption of operations.
2. The liability of the Company, if any, shall not exceed the total amount paid by the Client for the managed CCTV system.
Termination:
1. Either party may terminate this Agreement by providing written notice to the other party, but the Client can only terminate after 12 Months without a penalty.
2. In the event of termination, the Client shall compensate the Company for any outstanding payments and expenses incurred up to the termination date.
3. The Client shall return any equipment, software, or documentation provided by the Company promptly upon termination.
Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction of Trinidad and Tobago. Any disputes arising from this Agreement shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Entire Agreement: This Agreement constitutes the entire understanding between the Company and the Client, superseding all prior agreements, oral or written, relating to the subject matter herein.

I have read and accept the Terms and Conditions.

Sign *

Sign with your finger in the box.

Service Contract